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Privacy Policy

Australian Poker League Privacy Policy

Welcome to the Australian Poker League website. Use of this website is governed by the privacy policy. The Australian Poker League is owned and operated by Full House Group (ABN: 91 131 570 440).

At Full House Group we respect your privacy and personal details in our care.  This privacy policy sets out how we collect your information, what it is used for and how you can update or view your personal information.

This privacy policy covers the Australian Poker League and all websites associated with the league including www.playAPL.com, m.playAPL.com.au, social media and any apps associated with the business.


Acknowledgement and acceptance of Terms and Conditions

Please note that by accessing, using or browsing this website you agree to be bound by its terms, conditions, disclaimers and limitations of liability ("Terms and Conditions". View terms and conditions at www.playAPL.com.au). Full House Group reserves the right to amend or update such terms, conditions, disclaimers and limitations of liability at any time without providing advance notice to you. By using the website, you acknowledge that you have read and understood these Terms and Conditions.

Limitation of Liability

Any liability of Full House Group or Full House Group's Associates in connection with services supplied to you will, subject to any non-excludable liability for breach of conditions or warranties implied by legislation and to the maximum extent permitted by law, at the election of Full House Group be limited to:

  1. In relation to services, the supplying of the services again or the payment of the cost of having the services supplied again.


Disclaimer


The information contained on the website is provided by Full House Group in good faith. To the best of Full House Group's knowledge, the information is accurate and current. However, Full House Group and its related bodies corporate, any of their directors, officers, employees, consultants or shareholders ("Full House Group's Associates") do not make any representation or warranty as to the accuracy or completeness of the information.

To the fullest extent permitted by applicable law, Full House Group disclaims all representations and warranties, express or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose and non-infringement. Full House Group makes no warranty that this website, any information or ideas contained on this website or any products or services will meet your requirements.

You expressly acknowledge and agree that Full House Group does not control other users of this website, the providers of information or ideas to this website and Full House Group is therefore not liable for their opinions or their behaviour, including any information or advice provided by them or any defamatory statements made by them or any offensive conduct on their part.

You further acknowledge and agree that, subject to the section dealing with "Limitation of Liability", Full House Group will not be liable to you or any other person for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to damages for product liability, personal injury or negligence resulting from use of goods or services supplied to you, or on behalf of you, through the website.

Copyright

Copyright in the playAPL.com website is property of Full House Group. Material on this website also comprises copyright material, trademarks and registered trademarks which are the property of Full House Group and third parties. This property may only be used for the purposes of browsing the playAPL.com  website and acquiring goods and services of playAPL.com.

Applicable Law

These Terms and Conditions and Privacy Policy are governed by the laws in force in Victoria, Australia and you irrevocably and unconditionally submit to the non-exclusive jurisdiction of the courts of Victoria, Australia and any courts, which may hear appeals from those courts.

Information Provided by You


If you create a membership account with playAPL.com or the Australian Poker League, we may require you to provide your name, address, email address, credit card number or other details ("customer information"). We may subsequently require further details to enable the processing of any orders that you make. You agree to provide Full House Group with current, complete and accurate customer information when asked to do so by the website or an employee of Full House Group.

Virus Warning

All care is taken to ensure that playAPL.com websites and data transmissions are free from viruses. However, it is your responsibility to scan any such data for viruses.

Privacy

We treat all customer information in accordance with our Privacy Policy.
Our Privacy Policy constitutes part of these Terms and Conditions.

Privacy Policy

At playAPL.com, we would like to assure you that we take your information and privacy very seriously. The following is a description of what we do and don't do with your details.

How information is collected

For Full House Group to ensure you are a fully registered member of the Australian Poker League, we need information such as your name, email or contact number, address and other personal details. This is usually collected when you play an Australian Poker League Tournament by the completion of an application form or collecting of data by our Tournament Host.  We also collect information about your interaction with the league including league games that you play, results or placings in these games and any money or prizes won. This information may be shared across other Full House Group businesses.

The mobile website may also request your location to provide customised and localised content to enhance your experience of the site.

 

Other information will also be collected with your permission from time to time. This will normally include preferences such as likes or dislikes.

Outside of information that you enter on the web site, we also receive and store certain types of information when you interact with playAPL.com  or m.playAPL.com, this is provided through the use of Cookies.

What are Cookies?

  • Cookies are alphanumeric identifiers that are placed on your computer's hard drive through your web browser.
  • Cookies enable our systems to recognise your browser and welcome you back to the site
  • By disabling cookies, you will not be able to participate in some of the features offered by playAPL.com
  • Most Internet browsers are pre-set to accept cookies. If you prefer not to receive cookies, you can adjust your Internet browser to disable or to warn you when cookies are used. As there are many browsers in the marketplace, the easiest way to change your settings is by searching for Cookies in your Help/Contents and Index option on your browser
  • We recommend that you leave your Cookies enabled, otherwise, your experience of the website may be diminished and some features may not be available
  • Our cookies don't send us back any information about your computer or any other information on your hard drive

Social Plugins

 

If you elect to use a social plugin on the website, Facebook permissions are required if you need to share content within the site with friends (explicit permission will be sought before this action is taken).

 


How do we use the information?

Information that you have provided us will be used in four ways:

  • To enhance your online experience and general experience of the league
  • To communicate to you new products and services and also at times, the opportunity to up take on special promotions or offers. You have the option to opt-out of this communication by replying to the communication with an unsubscribe message or to change your preferences through My Account 
  • To communicate issues or opportunities regarding the business or operations of Full House Group Pty Ltd or any of its subsidiary organizations. 
  • To provide to exclusive partner opportunities for the purpose of enhancing your experience with the Australian Poker League.

It is important to note that we send periodical communications to all people on our database. Members can 'opt out' of this service. Full House Group retain the right to inform our customers of changes in our business operations from time to time. We intend to honour our members' rights to privacy and do not set out to "spam" our members in any way.

Disclosing Your Information

  • Partners

Third party companies and individuals have been engaged to perform functions on behalf of Full House Group. Your information will only be used to perform their appropriate functions based upon our instruction and not for other usage.  We require that these third party operators implement and maintain security measures to protect confidentiality and the security of the information you provide us.

 

These partners operate in Australia and are subject to Australian law.

 

From time to time partners and sponsors will make offers to Australian Poker League members.  The Australian Poker League will facilitate making these offers to members using our communication tools and channels.  Your information will not be given to these businesses to communicate with you directly.

  • Authorities

Full House Group will pass on any information relating to suspected fraudulent activity to appropriate authorities

  • Verification of Members

We do use various details to verify information given to us by our members. At times, we use:

  • names on member accounts to compare with email addresses, mobile phone numbers and player ID's for the purpose of member identification
  • we use member phone numbers, email  and physical addresses provided to us to communicate with customers about aspects of the league
  • in cases where fraud or other crime is suspected, we do communicate with Police, Banks and other relevant authorities 
  • many of these checks are done manually and communication is handled carefully by a member of Full House Group's own Poker Operations team.
  • Links

playAPL.com may contain links to third party websites. Except as specified herein, we do not share your personal information with those third parties and we are not responsible for their privacy practices. We suggest you review the privacy policy on all such sites.

Protecting your information

Many members often forget details such as their passwords. We do not distribute these either via telephone or email. If you can't remember your password you can request that it be reset.

Information Security

  • All information submitted to playAPL.com is secured using Secure Sockets Layer (SSL) software
  • Information sitting on the playAPL.com website is protected by state-of-the-art encryption and firewall technology 


Accessing your Information

  • Personal information provided by you can be viewed and changed by you if information provided is incorrect or out of date
  • playAPL.com provides you with the following tools to manage your information:
    • My Account (To manage all personal details)  
  • If you need more assistance you can always contact our Poker Operations between 9am - 5pm AEST Monday to Friday (excluding public holidays), via email, info@playAPL.com


Children's Privacy

Persons must be 18 years or over to become a member of the Australian Poker League. When members first register for the Australian Poker League they must produce photo ID and no person under the age of 18 is permitted to join.

Other Privacy Information

Sign out or close your browser once you have finished using the playAPL.com or Affiliate partners websites. This is to ensure that others cannot access your personal information and correspondence.

If you share a computer with someone or are using a computer in a public place like a library or Internet café, you as an individual are responsible for the security of and access to your computer.

  • You are solely responsible for maintaining the secrecy of your username and passwords and any account information. Please be careful and responsible whenever you are using the Internet and playAPL.com
  • Further Privacy information can be obtained on the Australian Privacy Commissioner's Website 


If you need more assistance or would like to make an enquiry or complaint about the management of your personal information please contact our Poker Operations team between 9am - 5pm AEST Monday to Friday (excluding public holidays), via email, info@playAPL.com.

All such queries will be handled by the Network Support Co-ordinator and escalated to the Poker Manager if required.

 

Contact Details

Australian Poker League

38 Fennell Street

Port Melbourne  VIC 3207

03 9644 1600

info@fullhousegroup.com.au

 

 

 

   
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